Soon after your car has been repaired at a Golden State Collision center you will receive a survey to complete and mail back to an independent research company.
Here is just a small sample of the comments received by our satisfied customers!
My husband and I just wanted to drop you a note to let you know how pleased we were with the experience we had at your Orangevale location.
We brought in our van after an accident and were lucky enough to work with Jimmy. He explained everything to us and we believe went above and beyond to get the job done quickly and to our and our insurance company’s satisfaction.
The car was done in a week and looks spectacular! We will be recommending your company and Jimmy in particular to everyone we know.Again, thank you so much, and if we ever need – we will certainly be back!
Lauren and John - Orangevale
October 2011
The shop explained in detail what they were doing, when, time frame. Service was exceptional!!! Thank you for delivering my luggage to my of?ce; that was above and beyond and greatly appreciated.
Gerrie - Galt
July 2011
Very, very pleased all around. I was 100% taken care of. I was provided with a rental car and had very little waiting time. Communication was awesome! Thanks.
Karen - Rocklin
July 2011
Everyone was great.
Cheryl - Roseville
July 2011
They were excellent; I would recommend them to family and friends. I dealt mostly with Marlo and Jimmie; they were knowledgeable, helpful and great!
Barbara - Orangevale
July 2011
I can’t imagine another facility being as kind, helpful and nice as GSCC.
Sandra - Citrus Heights
July 2011
Keep up the great work! I chose Golden State (Lincoln) because of the excellent work they have done for me and my family in the past!
Clint - Lincoln
July 2011
Worked fast and did a thorough and great job. The staff is friendly, the service is great and the work was excellent. I will always bring my car here and I will recommend them to everyone.
My car was fixed and detailed to perfection.
Talia - Citrus Heights
June 2011
It was very good! I was very pleased with the whole experience with them.
John - Folsom
June 2011
This is the best repair shop I have ever done business with hands down. I wouldn?t recommend anybody else. Best customer service and workmanship of any company around.
Brian - Roseville
June 2011
No problems with the 2000. We brought our 1998 in to look at the loose fron seat. Your guy tightened all the bolts and fixed the loose panel on the driver's side front door. He wouldn't charge anything and wouldn't take a tip. You guys have a class operation. If we need your services, we'll be back, and we'll tell our friends.
Charles - Lincoln
June 2011
They were awesome! They treated me like I was their only customer. I am very impressed.
Jeff - Orangevale
June 2011
It is a top notch shop! I would highly recommend this shop!
Joe - Yuba City
May 2011
Golden State Collision Center has excellent service.
Suebeg - Sacramento
May 2011
Keep doing what you do.
Repeat customer, who is pleased with the work.
Marie - North Highlands
May 2011
Extremely happy with Golden State. All the way from front desk to Amy - and everyone else who worked on my car. It looked like a brand new car when I picked it up!! Thank you very much!!!
Ann - Rocklin
May 2011
This shop bent over backwards to provide us with excellent customer service; the repair was ?awless!
Anthony - Rocklin
May 2011
The staff at Golden State (Yuba City) is excellent. They pride themselves on being on time and reasonably priced. I have recommended them to many people. Honesty
Lynn - Yuba City
March 2011
I was very satis?ed with the people and the work done on my car.
Agnes - Sacramento
March 2011
It was great to have Golden State next to Enterprise Car Rental. This is a great partnership and when Enterprise was closed at lunch, Golden State helped out by returning the keys for me so I did not have to wait.
Donna - Citrus Heights
March 2011
I found all personnel who I dealt with to be very competent and eager to make my car repair a satisfactory experience and outcome.
Dixie - Roseville
March 2011
I received excellent service and quality repair. I found your employees Dava, Emmery and Tracy to be exceptional. They were always courteous, knowledgeable about my situation on followup phone calls. Helpful and willing to accommodate my needs. They are wonderful representatives of your company. Their friendly greeting when you first arrive at your office is VERY reassuring. Good reputation.
Shirley - Rocklin
March 2011
High quality work - car is like new. Best service I have ever experienced!
Kathleen - Roseville
February 2011
Jimmy, the manager, and the receptionist could not have treated me any better. You have a great crew.
Eunace - Orangevale
February 2011
Our agency sends all insureds to this shop due to its quality and service.
Claudia And James - Gold River
February 2011
The manager and estimator were very helpful, knowledgeable and courteous, as were the other staff.
Patricia and Robert - Fair Oaks
February 2011
I can not say anything except the professional way I was attended to from the front desk to the ?nal day of the repair. The wife and I are very pleased with all to the repairs. Car looked as it did off the showroom ?oor.
William - Lincoln
February 2011
The high integrity and workmanship of the shop and owner will always be the reason I go only to Golden State Collision.
Vickki K - Davis
June 2010
Worked very diligently to match color of car, I appreciate the effort. Wonderful staff.
Chyanne M - Roseville
June 2010
Provides outstanding service for my LS and Rx Lexus ! Quality workmanship.
Samuel B - Sacramento
June 2010
Great Service. I am not sure of the Golden State representatives name whom I worked with she just had knee surgery if that helps. But she was FANTASTIC. Extremely helpful, very professional, friendly, and explained everything very well. If there is way she can be recognized for her service, she should be. Thanks
Michelle L - Roseville
June 2010
Everything was good. Jimmy did a great job making us feel well taken care of and informed. He even brought my daughter and I cookies and water bottles while we waited for an estimate. Thanks Jimmy !
Arianna A - Citrus Heights
June 2010
Golden State did a wonderful job on my car. The staff was very nice and I will recommend this shop to everyone I know.
Melissa M - Roseville
June 2010
I was pleased, Dave Anderson did an excellent job.
Keith M - Sacramento
June 2010
Golden State Collision was amazing. I have never had such a good experience with a repair shop. Thanks so much.
Laura J - Folsom
June 2010
Excellent customer service, keep it up.
Cody N - Citrus Heights
June 2010
I have done business with USAA since 1954. I trust their judgment, and they are also always fair. Golden State Collision has done work for us three times. They are very good.
Charles H - Lincoln
June 2010
I was very satisï¬ed. Thank you for your courteousness and kindness!
Chelsea T - Fair Oaks
June 2010
Great Service. Liked that a car rental agency was in same building.
Thomas W - Lincoln
June 2010
I was always provided with excellent customer service. Everyone in the ofï¬ce was courteous and professional; especially Embry - she was fantastic !
Laura C - Roseville
June 2010
It was a very pleasant experience working with Golden State. If I ever need work again Golden State gets it.
Clark C - Folsom
June 2010
Jessie is an outstanding example of the quality of knowledge your company offers. He is kind and explained everything in great detail.
Marisa A - Roseville
May 2010
We were very impressed with Gold State Collision Center. They are very friendly and had our vehicle ready earlier than they promised. Deï¬nitely refer this business to others!
Kevin J - Roseville
May 2010
The personnel at Golden State Collision was kind and friendly. I felt like family.
John M - Sacramento
May 2010
A great group of people. Thank you for all your help.
Shaun B - Sacramento
May 2010
Bravo! Excellent job guys!!
Dan M - Fair Oaks
May 2010
I was really delighted by the communication from the Collision center, insurance, tow truck driver and me. What team work.
Barbara C - Lincoln
May 2010
Excellent job of matching the paint.
Dennis W - Citrus Heights
May 2010
Excellent service, they appear to be genuinely concerned about the client and the quality of their work.
Raymond J - Folsom
May 2010
Sarah provided some of the best customer service and care I have ever received. This shop is extremely courteous and efï¬cient. Thanks.
Kristina J - Sacramento
May 2010
It was a pleasure to work with your adjuster, Sarah Wall. She was courteous and efï¬cient and I was well satisï¬ed with the results.
Robert V - Carmichael
May 2010
They were great. I can not remember who ï¬rst recommended this shop, but now that I have found it, it is the one I will use from now on.
Janet B - Rocklin
May 2010
Very good vehicle work, outstanding communication.
Stefan G - Yuba City
May 2010
Everybody was friendly and helpful. Thank you Nicole Alvarez, she is awesome. Great job on the car.
Esther S - Folsom
May 2010
They do great work at this shop.
Joshua B - Yuba City
May 2010
Larry Moreau was a wonderful kind and caring man. The ofï¬ce personnel was great, too.
Janet J - Yuba City
April 2010
Great service and the repair looks great.
Debbie E - Citrus Heights
April 2010
Great workmanship and courtesy!
Lawrence B - Lincoln
April 2010
Terri Bowers who works at Roseville Road for Golden State was very professional and extremely nice, did everything she said she was going to do to my car.
Bobbie S - Sacramento
April 2010
My car looked great! Matt kept me informed and worked hard to make sure I was pleased.
Isabelle R - Newcastle
April 2010
The work was perfect. People were pleasant and clean ofï¬ce. I would send anyone that needs work done there. My car was cleaner than when I took it in. Everyone was very helpful and polite.
Marjorie M - Roseville
April 2010
Car was delivered on time and repairs and paint blending were highly satisfactory. Also appreciated valet service back and forth to my house.
Jim C - Lincoln
March 2010
Shop foreman Brent Swartz handled my repair like a pro. Great job! I will shop here again if any of my cars need work.
Steve M - Yuba City
March 2010
I had a great experience, everyone was very friendly and great customer service. I would recommend your services to anyone and if I ever need to repair my car again, I would come back in a heartbeat.
Jennifer B - Rosville
March 2010
Jimmy and Toby are the best! Excellent repair work and excellent service.
Julian C- Fair Oaks
March 2010
My adjustor was awesome. Extremely courteous, knowledgeable and responsive.
Justin T - Roseville
January 2010
Clean, professional shop, courteous staff and repairs done on time.
Eric M - Yuba City
January 2010
Everyone provided the best service I have received from anywhere in long time. Would recommend to everyone.
Elliot O - Roseville
January 2010
We were very satisï¬ed with Golden State very courteous, great work and took me to and from the shop. Thanks to Terrie Bowers.
Carolyn A - Lincoln
January 2010
Thank you so much for making my car pretty again!
Peggy H - Orangevale
January 2010
People courteous, worked Sarah Wahl very good, helpful and informative. Recommended shop to friends. Spiro does a great job, very happy with work and people.
Dee G - Roseville
January 2010
The staff was friendly, helpful and pleasant from the receptionist to the person who took pictures of my car. Outstanding job, I never had such a easy process when having my car ï¬xed. Thank you.
Cathy T - Orangevale
December 2009
They are excellent! I hopefully will not have to use there shop again but if I had reason to, I will go there.
Terry C - Sacramento
November 2009
Tom Burch is an excellent professional! Fantastic work and customer service. The shop is the only place I will go to have my auto repaired. Great work!
Paul B - Lincoln
November 2009
"Frank went above and beyond what anyone else would have done. He kept in contact with us. Helped to get us in the right rental car that was comparable to our own. He battled with the insurance company to get the proper repairs done. Frank is an outstanding employee! "
John H - Marysville
September 2009
"The entire staff was excellent but Dava was the best of all"
Dan C - Citrus Heights
June 2009
"The Golden State Collision Center representative (I believe her name was Jill) was outstanding and professional in every way"
Alan H - Lincoln
June 2009
"They were great!! Very satisfied."
Mary A - Roseville
June 2009
"I was very impressed. I could not believe the great service this shop gave - I would recommend them to everyone."
Diane V - Roseville
May 2009
"Great service - remain the same. It's awesome to have a business do what they say
and go beyond - thank you. Wow!"
Shirley & Danielle H - Gold River
May 2009
"Very pleased with personnel and repairs maded, grade A. "
Clara L - Roseville
April 2009
"They were incredible and I would definitely recommend them to everyone!
Every person from the front desk clerk, to the repair representative,
was incredible. I was extremely happy with Golden State Collision!."
Lori S - May 2009
"Good experience from start to finish and with everyone involved.
Keep doing a good job!"
Dan P - Lincoln
Mar 2009
"Your service is awesome, I wouldn't change it!. Your front office courtesy and professionalism is excellent,"
Jerry M - Granite Bay
Mar 2009
"Excellent experience, marvellous customer service, everything was top notch!"
Gina G - Citrus Heights
Mar 2009
"Excellent"
William T - Grass Valley
Feb 2009
"Thank you for the great service and repairs!"
Nani S - Sacramento
Jan 2009
"Great Job!"
Sharon O - Citrus Heights
Jan 2009
"Very Impressed! Great Job."
Jennifer K - Antelope
Jan 2009
"The lady who answers the phones and works the front desk is the friendliness, most outgoing person I have ever met. You are fortunate to have such a warm individual in that position. When your car has been hit and you are in a foul mood, her pleasant demeanor immediately puts you at ease. Thanks for all of your help, for being cheerful and organized - something you rarely see these days."
Jeanne M - Granite Bay
June 2008
"Excellent service and repair quality"
Maria C - Fair Oaks
June 2008
"Excellent service from body shop & agent."
Edith K - Orangevale -June 2008
"They are great!"
Julie W - Roseville
May 2008

